Last updated 11 July 2026
Contact support
Email is the official Kalvero support channel. Include enough context for us to route your request, but never send a password, one-time authentication code, or full payment-card information.
Email Kalvero SupportHelp us investigate quickly
- Describe what you expected and what happened.
- Include your device model, operating-system version, and Kalvero app version.
- For an order issue, include the order number but no full payment details.
- For a technical issue, include the approximate date/time and a screenshot if safe.
Common support areas
Account access
Sign-in, verification, sessions, or account recovery.
Orders and checkout
Cart, checkout, payment status, order history, delivery, returns, or refunds.
Technical issues
Loading, crashes, notifications, links, display, or network recovery.
Privacy
Privacy questions, information requests, or account deletion.
Privacy and account deletion
Review the Kalvero Privacy Policy or use the public account-deletion page. Both remain available without signing in or reinstalling the app.
Security reports
If you believe you found a security issue, email developer@fibobusiness.com with a clear description and safe reproduction details. Do not access another user’s information, disrupt the service, or include live credentials in the report.